Agent Autonomy Is a Lie. Here’s What Actually Makes B2B AI Work.
The prevailing fantasy that autonomous AI Agents will magically solve complex B2B problems is a lie. Scalable AI products require a layered system where certainty sinks into rules and workflows, and Agents only absorb residual uncertainty. The real hero of the AI era isn’t the Product Managerโit’s the Field Delivery Engineer (FDE) who negotiates product boundaries in real-time.