Microsoft Spent Billions on AI. Only 1% of Users Care.
Microsoft 365 Copilot has a 4.5% adoption rate after three years and a 1% weekly active user rate — yet prices keep climbing. The one feature users actually love, Co-Work, is locked behind a separate token-based paywall. This isn’t a product failure. It’s a pricing strategy that reveals exactly which AI Microsoft thinks is worth keeping from you.