Incident Response

The One Mistake That Exposed the Lie of ‘Signed’ Software

A single unencrypted Firefox signing key leaked on GitHub exposes the fragility of centralized trust. Your browser extensions are only as secure as the person who forgets to encrypt a file. This isn’t a Mozilla problemโ€”it’s a systemic failure of how we think about security.

Your Password Hash Is a Lie: The Tally Breach Nobody’s Talking About

Tally’s breach notice says your password was ‘cryptographically hashed’ โ€” but when asked which hash and whether it was salted, they went silent. The real failure isn’t the attack; it’s that an analytics dashboard had access to the authentication database at all. This is a design flaw, not just a breach.

The One Production System No One Is On-Call For

The development pipeline is the factory floor of software. When it breaks, you’re not making anything. Yet most companies treat it as an afterthought โ€” no on-call, no budget, no urgency. This article argues that the pipeline is the most critical production system in any engineering organization, and ignoring it is a recipe for failure.

The POST Request That Exposed the Lie of ‘Reliable’ Infrastructure

Cloudflare’s POST request failure wasn’t just an outageโ€”it was a revelation. When the most basic HTTP method broke, it exposed a terrifying truth: no one fully understands the complex systems we trust. This article explores why the real lesson is about opacity, fragility, and the need to assume every upstream change can break your assumptions.

We Fired Our AI SRE Agent. Here’s What It Taught Us.

We deployed an automated SRE agent expecting speed and scale. What we got was a confident liar with access to our infrastructure. The real bottleneck wasn’t LLM capability โ€” it was the tacit, undocumented knowledge that human engineers carry in their heads. We stopped full automation and moved to semi-automation, because incident response is fundamentally a human problem, not a technical shortcut.

The Dashboard That Does Nothing (And That’s Why It Works)

Most engineering dashboards overwhelm you with data, creating a crisis of attention. The Calm Engineering Dashboard flips the script: it shows almost nothing. By reducing cognitive load, it improves incident response time and reduces burnout. Calmness is a feature, not a bug. This article explains why less data leads to better decisions.

CISA Got Hacked. That’s the Best Thing That Could Happen to Cybersecurity.

CISAโ€™s breach isnโ€™t a failureโ€”itโ€™s a vindication of the ‘assume breach’ philosophy. The only way to build real resilience is to stop chasing perfect prevention and start focusing on detection, response, and transparency. This is the new standard for cybersecurity.