Bill Gates Couldn’t Install His Own Software. Your Company Is Doing the Exact Same Thing.
In 2003, Bill Gates tried to install Microsoft MovieMaker and failed. The download team didn’t anticipate people using the download page to download things. This isn’t just a funny anecdote; it’s a terrifying indictment of corporate silos. When the person with absolute authority can’t bend a download page to their will, the problem isn’t the page—it’s the company. If Gates couldn’t fix it, your modern software struggles aren’t a personal failure. They’re a systemic one.