WPS Office Is Learning a Brutal Lesson: You Can’t Monetize AI If Nobody Trusts You
WPS Office, a productivity giant with over 600 million users, recently faced massive backlash over C-drive clutter and convoluted premium fees. But the real crisis isn’t technical—it’s a profound trust deficit. As the company attempts to pivot to AI-driven services, its legacy of opaque freemium tactics is coming back to bite them.