AI Isn’t Killing Jobs Yet. It’s Killing Something Much More Painful: The Handoff
AI’s first major workplace impact isn’t replacing jobs โ it’s eliminating the painful handoffs between roles. New data shows 43.5% of AI usage involves tasks outside a person’s job title. This shifts product design from role-based to task-based: organize around what people need to accomplish, not who they are. The result? Faster work, fewer meetings, and a new playbook for building software.