Product Management

The Feedback Widget Lie: It’s Not for Your Customers, It’s for Your Team

AI-powered feedback widgets fail in B2C because users lack motivation to provide feedback unless a critical failure occurs. The real use case is internal: teams, QA, and B2B environments where accountability exists. Stop deploying them on public apps and start using them as collaboration tools. The widget is a mirror, not a microphone.

Stop Using LLMs as the Brain of Your Enterprise AI. Here’s What Actually Works.

The biggest mistake in enterprise AI is treating LLMs as the brain of the system. They are the translator, not the decision-maker. Structured predictions need task-oriented models, deterministic constraints need rule engines, and complex relationships need knowledge graphs. Orchestration, not replacement, is the winning strategy.

AI Coding Is Making You Ship the Wrong Product Faster

AI coding speeds up implementation but also amplifies ambiguous requirements, turning unspoken assumptions into working features that must be torn down. The real bottleneck isn’t codeβ€”it’s clarity. Product managers must become intent maintainers, using SDD and TDD to create tight feedback loops that catch errors before they become expensive rework.

Stop Blaming the Designers. Government Websites Suck on Purpose.

We’ve all felt the rage of a government portal deleting our carefully filled forms. But this isn’t a technical failure or a stupid design team. It’s a calculated choice. When KPIs reward compliance and security over user satisfaction, UX becomes an unmeasurable cost. Here’s why the system is rigged against you.

Google’s 24-Hour AI Disaster Is a Public Signal of Internal Rot

Google’s decision to kill its Earth AI generator after just 24 hours isn’t a simple product failure; it’s a glaring signal of internal organizational dysfunction. By prioritizing AI hype over quality assurance, Google is actively eroding the trust we place in the everyday products we rely on.

Your Rule Engine Is Broken. A Single Equation Fixes It.

A boss challenges a product manager’s unified theory with a chemistry textbook. The PM fights back with a single equation, proving that chemical bonds and empirical constants are just iterations of an underlying grid. The real lesson? Stop bloating your system with endless if/then rules. Find the single underlying equation that generates all behaviors.

Stop Building Siloed Features. Use the ‘Universal Operator’ Approach Instead.

We’ve all been taught to build isolated features for every new business line, creating massive architectural debt. But what if we treated system design like physics? By using a single ‘universal operator’β€”just as one complex equation can unify the four fundamental forcesβ€”you can stop building silos and start projecting infinite features from one core engine.

Evals Are the New PRD: Why Your Traditional Product Management Playbook Is Dead

The traditional product management playbook is obsolete. As AI model capabilities leap forward unpredictably, execution becomes cheap and judgment becomes the only scarce resource. Discover why Anthropic’s first technical PM believes ‘evals are the new PRDs,’ why traditional documents aren’t completely dead, and how defining evaluation sets is now the ultimate survival skill for any product builder.