B2C

The Feedback Widget Lie: It’s Not for Your Customers, It’s for Your Team

📅 August 3, 2026 📂 AI & Machine Learning

AI-powered feedback widgets fail in B2C because users lack motivation to provide feedback unless a critical failure occurs. The real use case is internal: teams, QA, and B2B environments where accountability exists. Stop deploying them on public apps and start using them as collaboration tools. The widget is a mirror, not a microphone.

AI B2B B2C Feedback Product Management User feedback

Why Consumer AI Is Dead (And No One Wants to Admit It)

📅 July 12, 2026 📂 AI & Machine Learning

Consumer AI isn’t rare because people don’t want it — it’s rare because the unit economics of LLM inference create a cost floor that free apps can’t survive. Every viral bot is a silent failure waiting to happen. Until inference costs drop 100x or a new monetization model emerges, the consumer AI market will remain a ghost town.

AI B2C Consumer AI Economics LLM Startups Unit Economics