Your AI Product Matrix is Dead. It’s Just a Map of Your Company’s Internal Silos.
Anthropic’s merger of Claude Chat and Cowork isn’t just a UI update—it’s an indictment of the fragmented AI app matrix. When users need a flowchart to choose between an AI chatbot, agent, or knowledge base, they aren’t experiencing a robust ecosystem. They’re just navigating a company’s internal org chart. True consolidation requires internal political reshuffles, not just product tweaks.