Market Moat

Your 1,000-Store Chain Is a Lie. Here’s What’s Actually Happening.

Most ‘successful’ chains are just collections of irreproducible individual successes. If your business model collapses without a rockstar store manager or a prime location, you don’t have a chain—you have a dependency. Here’s why traffic is no longer your moat, and why true scale means getting structurally lighter as you get bigger.