The Lie of Frictionless Technology: Why ‘Seamless’ Is Making You Dumber
We’ve built tools that eliminate the gap between want and satisfaction. We call it seamlessness. But the gap wasn’t inefficiency — it was where memory, judgment, and understanding used to form. From AI assistants to therapy to education, removing friction makes us faster at consuming and slower at thinking. The real cost of frictionless technology is our capacity to become.