Twilio Is Charging You for Its Own Security Breach β And They Call It a ‘Partial Refund’
Twilio’s thirdβparty breach led to $5,000 charges for innocent customers. But the real story is how the platform’s refund policy turns security failures into profit: pay for the fraud, sign away your right to dispute, and call it a ‘partial refund.’ This is liability arbitrage β and every API user is at risk.